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West Lake
Read and leave notes at West Lake (China). 5 notes on Note Wall — Hands down the worst nursing home ever. Administrative staff female. Calls the police…
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A note left hereHands down the worst nursing home ever. Administrative staff female. Calls the police on the aides every time this one of their very mentally residents that isn't cognitive at all and makes false claims abuse about their aides that works there. With no evidence what so ever at all just by asking mentally strained resident if of one their aides has physically abuse her. This administration female calls the Lakeside police only a daily base straight from the police officer himself. Also the n…
A note left hereI’ve had a great experience with Westlake Care Community as they’ve been helping care for my grandma. They’ve gone above and beyond, including assisting us with getting her ID and being incredibly responsive whenever I call or email. We do monthly assessments to review her care, and I appreciate how they truly listen to both me and my grandma.
Whenever we’ve requested something, they’ve been quick to accommodate, and they’ve also been proactive in making sure my grandma’s needs are met. The …
A note left hereWestlake has been a blessing for my dad. He moved in to this facility in July 2025. The staff and residents have been amazing. We were greeted with kindness and respect. He is well taken care of. And I am so grateful that I can trust his care team to provide him with the service he deserves. Thank you from the bottom of my heart. I highly recommend this facility to anyone wanting a community that treats you like family.